Last updated: January 08, 2020
collection, use and disclosure of Your information when You use the Service and
tells You about Your privacy rights and how the law protects You. We use Your
Personal data to provide and improve the Service. By using the Service, you
agree to the collection and use of information in accordance with this Privacy
Interpretation and Definitions
The words of which the initial
letter is underlined and capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of
whether they appear in singular or in plural.
For the purposes of this Privacy
YOU means the individual accessing or using
the Service, or the company, or other legal entity on behalf of which such
individual is accessing or using the Service, as applicable.
NHA (referred to as either “We”, “Us” or
“Our” in this Agreement) refers to National Highway Authority, NHA
HQ, 27, Mauve Area, G-9/1, Islamabad.
AFFILIATE means an entity that controls, is
controlled by or is under common control with a party, where “control” means
the department governed by Government of Pakistan
ACCOUNT means a unique account created for You to
access our Service or parts of our Service.
WEBSITE refers to National Highway Authority,
accessible from http://nha.gov.pk/en/
SERVICE refers to the Website and Mobile
COUNTRY refers to Pakistan.
SERVICE PROVIDER means any natural or
legal person who processes the data on behalf of NHA. It refers to third-party
companies or individuals employed by NHA to facilitate the Service, to provide
the Service on behalf of the NHA, to perform services related to the Service or
to assist NHA in analyzing how the Service is used.
THIRD-PARTY SOCIAL MEDIA SERVICE refers to any website
or any social network website through which a User can log in or create an
account to use the Service.
PERSONAL DATA is any information that relates to an
identified or identifiable individual.
COOKIES are small files that are placed on Your
computer, mobile device or any other device by a website, containing the
details of Your browsing history on that website among its many uses.
USAGE DATA refers to data collected automatically,
either generated by the use of the Service or from the Service infrastructure
itself (for example, the duration of a page visit).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data: While using Our
Service, We may ask You to provide Us with certain personally identifiable
information that can be used to contact or identify You. Personally
identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Identification Number
- ZIP/Postal code
- Usage Data
- Business Details
Usage Data: is collected automatically when using the
Service. Usage Data may include information such as Your Device’s Internet
Protocol address (e.g. IP address), browser type, browser version, the pages of
our Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may
collect certain information automatically, including, but not limited to, the
type of mobile device You use, Your mobile device unique ID, the IP address of
Your mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You
visit our Service or when You access the Service by or through a mobile device.
similar tracking technologies to track the activity on Our Service and store
certain information. Tracking technologies used are beacons, tags, and scripts
to collect and track information and to improve and analyze Our Service.
You can instruct Your browser to refuse all Cookies or to indicate
when a Cookie is being sent. However, if You do not accept Cookies, You may not
be able to use some parts of our Service.
Cookies can be “Persistent” or “Session” Cookies.
Persistent Cookies remain on your personal computer or mobile device when You
go offline, while Session Cookies are deleted as soon as You close your web
We use both session and persistent
Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are
essential to provide You with services available through the Website and to
enable You to use some of its features. They help to authenticate users and
prevent fraudulent use of user accounts. Without these Cookies, the services that
You have asked for cannot be provided, and We only use these Cookies to provide
You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to
remember choices You make when You use the Website, such as remembering your
login details or language preference. The purpose of these Cookies is to
provide You with a more personal experience and to avoid You having to re-enter
your preferences every time You use the Website.
Use of Your Personal Data
NHA may use Personal Data for the
- To provide and maintain our Service,
including to monitor the usage of our Service.
- To manage Your Account.
- To manage Your registration as a user of
The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance
and undertaking of the purchase contract for the products, items or services
You have purchased or of any other contract with Us through the Service.
To contact You: by email, telephone
calls, SMS, or other equivalent forms of electronic communication, such as a
mobile application’s push notifications regarding updates or informative
communications related to the functionalities, products or contracted services,
including the security updates, when necessary or reasonable for their
To provide You: with news, special offers
and general information about other goods, services and events which we offer
that are similar to those that you have already purchased or enquired about
unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your
requests to Us.
We may share your personal information in the
With Service Providers: We may share Your personal
information with Service Providers to monitor and analyze the use of our
Service, to show advertisements to You to help support and maintain Our
Service, to contact You, to advertise on third party websites to You after You
visited our Service or for payment processing.
For Business transfers: We may share or transfer
Your personal information in connection with, or during negotiations of, any
merger, sale of NHA assets, financing, or acquisition of all or a portion of
our business to another affiliate.
With Affiliates: We may share Your
information with Our affiliates, in which case we will require those affiliates
any other subsidiaries, joint venture partners or other affiliates that We
control or that are under common control with Us.
With Business partners: We may share Your
information with Our business partners to offer You certain products, services
With other users: When You share personal
information or otherwise interact in the public areas with other users, such
information may be viewed by all users and may be publicly distributed outside.
If You interact with other users or register through a Third-Party Social Media
Service, Your contacts on the Third-Party Social Media Service may see You
name, profile, pictures and description of Your activity. Similarly, other
users will be able to view descriptions of Your activity, communicate with You
and view Your profile.
Retention of Your Personal Data;
NHA will retain Your Personal Data only for as long as is necessary
Personal Data to the extent necessary to comply with our legal obligations (for
example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.
NHA will also retain Usage Data for internal analysis purposes.
Usage Data is generally retained for a shorter period of time, except when this
data is used to strengthen the security or to improve the functionality of Our
Service, or We are legally obligated to retain this data for longer time
Transfer of Your Personal Data:
Your information, including Personal Data, is processed at the NHA
‘s operating offices and in any other places where the parties involved in the
processing are located. It means that this information may be transferred to –
and maintained on – computers located outside of Your state, province, country
or other governmental jurisdiction where the data protection laws may differ
than those from Your jurisdiction.
Your submission of such information represents Your agreement to that transfer.
NHA will take all steps reasonably necessary to ensure that Your
transfer of Your Personal Data will take place to an organization or a country
unless there are adequate controls in place including the security of Your data
and other personal information.
Disclosure of Your Personal Data
If NHA is involved in a merger, acquisition or asset sale, Your
Personal Data may be transferred. We will provide notice before Your Personal
Under certain circumstances, NHA may be required to disclose Your
Personal Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency).
Other legal requirements
NHA may disclose Your Personal Data
in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property
- Prevent or investigate possible wrongdoing
in connection with the Service
- Protect the personal safety of Users of
the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember
that no method of transmission over the Internet, or method of electronic
storage is 100% secure. While We strive to use commercially acceptable means to
protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not
knowingly collect personally identifiable information from anyone under the age
of 13. If You are a parent or guardian and You are aware that Your child has
provided Us with Personal Data, please contact Us. If We become aware that We
have collected Personal Data from anyone under the age of 13 without
verification of parental consent, We take steps to remove that information from
We also may limit how We collect, use, and store some of the
information of Users between 13 and 18 years old. In some cases, this means We
will be unable to provide certain functionality of the Service to these users.
If We need to rely on consent as a legal basis for processing Your
information and Your country requires consent from a parent, We may require
Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not
operated by Us. If You click on a third party link, You will be directed to
every site You visit.
We have no control over and assume no responsibility for the
content, privacy policies or practices of any third party sites or services.
We will let You know via email and/or a prominent notice on Our
Service, prior to the change becoming effective and update the “Last updated”
If you have any questions about this Privacy
Policy, You can contact us by mail: NHA HQ, 27, Mauve Area,